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Orders & Delivery
Aramex delivery across the GCC
Warranty
Every RANSOR® product is covered for one full year.
Returns & Exchanges
Changed your mind? We’ll help you sort it out.
Payments
Cash on delivery in Bahrain, Kuwait, Qatar and Oman, and Tabby (pay in 4) in Saudi Arabia & the UAE.
Track your order
See exactly where your gear is on its journey.
Product help
Setup, specs and fit — ask us anything.
Own an older RANSOR® model? Specs and support for discontinued products live in the Product Archive. Visit the Product Archive
Frequently asked
How long does delivery take?
Delivery inside Bahrain is typically next-day, and we ship across the GCC with Aramex — usually 2–5 business days depending on your country.
What warranty do I get?
Every RANSOR® product comes with a 1-year warranty against manufacturing defects, plus friendly local support. If something isn’t right, get in touch and we’ll make it right.
Can I return or exchange an item?
Yes. If an item isn’t right for you, contact us with your order number and we’ll walk you through a return or exchange. Items should be unused and in their original packaging.
How can I pay?
Cash on delivery is available in Bahrain, Kuwait, Qatar and Oman. Customers in Saudi Arabia and the UAE can split any order into 4 interest-free payments with Tabby. More payment options are rolling out across the GCC.
Do you deliver outside Bahrain?
Yes — we deliver right across the GCC. Shipping is calculated at checkout based on your location.
Are RANSOR products original?
RANSOR® is our own registered, trademark-protected brand from Bahrain. Every product is the genuine article, backed by our own warranty and support.
Can I change or cancel my order?
If your order hasn’t been dispatched yet, contact us as soon as possible with your order number and we’ll do our best to change or cancel it. Once it’s on its way, our Returns policy applies.
What if my item arrives damaged or faulty?
Contact us within 48 hours of delivery with photos of the item and packaging. We’ll arrange a free replacement or a full refund — no return shipping cost to you.
Do I pay customs or duties on GCC orders?
Orders within Bahrain have no customs charges. Cross-border GCC deliveries may be subject to local duties or taxes set by the destination country, which are the recipient’s responsibility where they apply.
Do you offer Tabby (pay in 4)?
Yes — Tabby’s interest-free instalments are available for customers in Saudi Arabia and the UAE, shown at checkout in those currencies. Cash on delivery is available in Bahrain.
How do I choose the right chair size?
Each chair’s product page lists its dimensions and maximum supported weight. If you’re between sizes or want a recommendation for your height and build, message us and we’ll help you pick.
Do products need assembly?
Most chairs and desks arrive flat-packed with all tools and clear instructions, and take around 15–20 minutes to assemble. If you get stuck, our team is a message away.
Talk to the crew
Can’t find your answer? Open a channel and we’ll get back to you within one business day.